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New from MLC: Announcing Updates to the Technician Advanced Servicing Learning Path

Technician Advanced Servicing Learning Path Updates


Exciting news from My Learning Center: 

The Technician Advanced Servicing Learning Path has been expanded to include 2 new courses! 

 

Learning Paths from My Learning Center are online training programs tailored to your specific role within the dealership. The Technician Advanced Servicing learning path is designed to increase the service technician’s knowledge of HVAC equipment troubleshooting, commissioning and maintenance through 3D interactive simulation training and assessments. This learning path now features two new courses: 

 

► ICP Gas Furnace Commissioning

Length: 2 hours

This new course explains commissioning steps for condensing furnaces and includes a gas analysis after installation portion. 

 

► ICP Gas Furnace Maintenance

Length: 1 hour

This course reviews maintenance steps for condensing gas furnace products.

The course consists of 4 interactive 3D simulations that are also Virtual Reality (VR) ready. 

 

These exciting new courses join the following four existing courses to round out the Technician Advanced Servicing Learning Path:


► Gas Boiler Troubleshooting (HVAC 252)

Length: 9 hours

In this 3D interactive simulation training, learn how to troubleshoot common gas boiler problems that service technicians may encounter in the field as you think and problem-solve through 20+ scenarios, including faulty circulator and relay. Then test your knowledge and skills in the challenge and assessment modes.

 

► Gas Furnace Troubleshooting (HVAC 251)

Length: 12 hours

In this 3D interactive simulation training, learn how to troubleshoot common gas furnace problems that service technicians encounter in the field as you think and problem-solve through 20+ scenarios, including bad gas valve, faulty blower motor and obstructed vents. Then test your knowledge and skills in the challenge and assessment modes.

 

► Heat Pump Troubleshooting (HVAC 254)

Length: 9 hours

In this 3D interactive simulation training, learn how to troubleshoot common heat pump problems that service technicians encounter in the field as you think and problem-solve through 20+ scenarios, including faulty defrost board, refrigerant leak and air flow issues. Then test your knowledge and skills in the challenge and assessment modes.

 

► Residential AC Troubleshooting (HVAC 250)

Length: 12 hours

In this 3D interactive simulation training, learn how to troubleshoot common air conditioner problems that service technicians encounter in the field, as you think and problem-solve through 20+ scenarios, including bad transformer, refrigerant leak and obstructed airflow. Then test your knowledge and skills in the challenge and assessment modes.


All courses include 3D simulations and are Virtual Reality ready but can be completed through an internet browser without VR equipment. 

 

Technicians may also find courses relevant to their role in the Technician Start-up, Fundamentals of Installation, Fundamentals of Servicing and Product Overview learning path.

 

Other learning paths for other roles within the dealership are also available. Visit MLCtraining.com for a full list of available learning paths and courses. 


Wondering how to access My Learning Center? 

Create a personal training account at MLCtraining.com AND receive individualized tracking and certificates: 

1. Visit MLCtraining.com and select “Create Account”.
2. Complete the form. Under the question “Additional Branded Access Needed”, select “YES” and provide the brand(s) you are requesting access to and any additional information that would allow My Learning Center to authenticate your access. 
3. Receive immediate access to all non-branded, public content. Once your account and branding have been verified, you will automatically receive access to purchase additional courses. 

You can also access MLC through your GoAirquest.com secure dealer login, BUT there will only be one universal user per company and you will not receive individualized tracking and certificates:

1. Log in through your GoAirquest.com secure dealer login.
2. Click “Courses” from any page in My Learning Center.
3. Search for your desired course.
4. Click on your desired 
course to view additional details or register.

If you have any questions, please email My Learning Center.